FAQs


Who is 10Bucktee?

We're a proud family-owned venture nestled in North Carolina's heart, dedicated to bringing quality custom t-shirts and apparel. Every product is a testament to our craftsmanship, precision, and the unique essence of our customers.

Where are the hats customized and sourced from?
We breathe life into every design right here at our facility in Shelby, NC.

How can I reach out to 10Bucktee?
Connect with us at:

Call Us: (704) 901-8160
Email: support@10bucktee.com

What's the ordering process?
Easy! Navigate our product range, pick your style, customize to your heart's content, and add to cart. Just proceed to checkout, fill in the essentials, and you're all set.

Is there a bottom limit to order quantity?
None at all. Whether you want one product or a hundred, we're here to cater.

Can I add my personal touch to the products?
Absolutely! 10Bucktee is all about unique creations. From materials and colors to embroidery and patch hats, the sky's the limit. Dive into our customization options on each product page.

Are the listed products my only choices?
Our website displays our standard offerings. However, for bulk orders or specific needs not listed, shoot us an email at support@10bucktee.com, and we'll do our best to accommodate.

How long before I receive my order?
Depending on your design's intricacy and our order backlog, it typically ranges from 5-21 business days post your proof's approval. But we always prioritize quality over speed.

When do you start creating my order?
Your order enters our production line as soon as the payment clears.

HQuality checks - Do you have them?
Every single time! Each product undergoes a stringent quality control process before it's deemed ready for you.

What if there's a quality hiccup?
Our promise: If it doesn’t meet our quality benchmark, it won't leave our facility. We'll rectify any issue, ensuring you receive nothing but the best.

Shipping options?
Choose between standard and expedited shipping during checkout.

Do you cater to international customers?
Yes! We ship globally. Do note that international shipping might entail additional customs charges borne by the customer.

What if I'm not happy with my purchase?
Your satisfaction drives 10Bucktee. If your order doesn't resonate with you, contact our customer service within 14 days of receipt. We'll guide you on returns or exchanges. However, some restrictions may apply to customized products. For more clarity, visit our Refund and Return policy.